General practitioner programs

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Explanatory video on family doctor-centered care

General practitioners play a special role in medical care. In the event of illness, they are usually the first point of contact, as they often have a long-standing relationship with their patients and are usually already very familiar with their medical history and social and family environment.

GP programs offer even more efficient cooperation between all parties involved.

Frequently asked questions

Those who take part in a GP program benefit from extensive and regular medical advice.

In return, participating insured individuals agree that, for a period of at least one year, they will always see their primary care physician first in the event of illness and will only seek care from a specialist after receiving a referral. If the health insurance provider is not notified of termination at least 8 weeks before the end of the participation year, the contract is automatically extended.

Exception: You do not need a prior referral from your primary care physician to see a doctor in an emergency or through the emergency medical service, or to see an ophthalmologist, gynecologist, pediatrician, or dentist.

BKK W&F policyholders can enrol in these special programs by submitting a declaration of participation to their family doctor.

You can find participating doctors in the following list by clicking on your federal state. In the database of our contractual partner HÄVG that opens, please select the option “Patient*in sucht HZV-Ärzt*in”. Here you can search specifically for the doctor’s surname or start a general search.

For the federal states of Bremen, Rhineland-Palatinate, and Saxony-Anhalt, you’ll find a search tool for doctors participating in the health insurance system at the very bottom of the page.

* Possibility of use as a video consultation

Once you begin participating, you are committed to your primary care physician for a minimum of one year. Under normal circumstances, you may cancel your participation in the primary care physician program no earlier than the end of the participation year by giving your health insurance provider written notice at least 8 weeks in advance, without providing a reason, and including your insurance number.

In special cases, you may also switch your primary care physician within the primary care program before the end of the participation year. Please feel free to contact us directly regarding this matter.

After the first year has ended, you may terminate the contract by giving 4 weeks’ notice at the end of the quarter.

You can cancel your coverage informally by email to vm@bkk-wf.de, via the OGS app, or by mail, provided you include your insurance number.

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