Care situations can arise suddenly and present significant challenges for both those affected and their relatives. Your BKK W&F is there for you in this situation. It supports you in planning the next steps and finding the appropriate services and assistance. Our individual care consultation helps you at any time – we are here for you.
Procedure
The focus of our care consultation is on you and your individual needs. It is important to us to support you in this situation and provide the best possible advice. In a personal conversation, we will answer your individual questions. We will give you an overview of all topics important for your care.
Shared Guidance – You’re Not Alone: Upon request, the BKK W&F long-term care insurance fund provides free mobile long-term care counseling. Our partner for this service is spectrumK GmbH in Essen.
Among other things, this involves
- Support in submitting the necessary applications
- the creation of a care plan
- Help with choosing a care home
- Information about outpatient care services
- Practical tips on everyday aids and household-related services
- Concrete assistance with all aspects of practical care
- Hospice and palliative counseling
Request your personal consultation voucher from the BKK W&F. Once received, it can be redeemed within two weeks. You can also obtain initial information by telephone on 0800-7237267 (24h).
