The electronic patient file (ePA) can now be used throughout Germany. With the ePA, you always have your medical data with you – without any paper. If you don’t want this, you can object at any time.
You are currently viewing placeholder content for the ePA-Chatbot. To access the actual content, click the button below. Please note that this will result in data being shared with third parties. Use of the chatbot is optional and not required to use the ePA.
Further Information+++ The use of the ePA via a stationary device (desktop PC) is possible again. You can find more information here: epaclient.de +++ The “TI Messenger” is now also available. Da er direkt in die ePA-App integriert wird, ist die Verwendung an die Nutzung der ePA-App gebunden. Dies setzt aber keine Nutzung der ePA voraus. +++
This is an ePA
The electronic patient file (ePA) is the central storage location for your health data. It is located on a virtual memory in the telematics infrastructure, the nationwide network for secure data transfer in the healthcare sector.
The ePA can only be accessed by authorized doctors and hospitals in addition to the owner. Treatment documents and data are stored in it by doctors so that they can exchange information. This is because health data is among the most sensitive and most worthy of protection of all. That is why data security is the top priority. The data is encrypted several times in the telematics infrastructure. It is therefore impossible for other unauthorized persons to access it – this also applies to us health insurance companies!
From January 15, 2025, the ePA was initially tested in the model regions. It has been rolled out across Germany since April 29.
However, the “ePA for all” is already available as an app for personal use to all insured persons who have not objected to its use.
Functions
- Document Management: Electronic doctor’s notes, discharge summaries, diagnostic reports, lab results, and imaging reports can be stored as PDF files, and medication information can be stored in the form of a medication list. For now, large files such as MRI images cannot yet be stored.
- Billing data: once authorized by BKK W&F, users automatically receive access to their billing data in the form of a patient receipt
- Store emergency data: Your emergency data can be stored in the electronic patient file (ePA). As soon as you have given your doctor authorization for the ePA, they can store the following information for you.
- Accessing E-Prescriptions: Ask your doctor to save copies of your e-prescriptions in your ePA. Advantage: You’ll always have them on hand, no matter where you are.
- Dental bonus booklet: The electronic dental bonus booklet (e-Zahnbonusheft) is the modern version of the classic bonus booklet and therefore part of the ePA.
- Vaccination record: The electronic vaccination record or e-vaccination record is the modern version of the classic vaccination record and therefore part of the electronic patient file.
- Maternity pass: The electronic maternity pass or e-maternity pass is the modern version of the classic maternity pass.
- Child examination booklet: The electronic child examination booklet (eU booklet) is the modern version of the classic U booklet (yellow booklet) and therefore part of the electronic patient file.
- Interface to the organ donor register for submitting a declaration on organ donation organ donation
- Interface to the national health portal: Don’t know what the diagnosis code on your sick note means? Would you like to find out more about an illness and your treatment options? The National Health Portal can help you.
- Interface to the BKK W&F online office (both apps will be merged into one app in 2026)
- Interface to the TI-Messenger ePA (service for messages from insured persons to service providers)
Objecting to an EPA
You can send us an informal objection at any time, for example using the following online form:
Revocation of an objection
You have objected to the creation of an EPA and would like to revoke this objection?
Legal information on the ePA
The information on the electronic patient record pursuant to § 343 SGB V for 2025, compiled by the legislator, can be downloaded below:
Download nowThis information is also available in plain language for download here.
Download nowFrequently asked questions
Setting up a patient file with the smartphone
- Download the app
To set up a self-fillable ePA, users of a mobile device must first download the app “Meine BKK W&F ePA” from the stores of Google and Apple. - Registration at
– Click “Let’s get started” to create your user account: To do this, you’ll need your insurance number, the last 6 digits of your identification number (on the back of your health insurance card), and your ZIP code
– Accept the privacy policy and consent forms for your user account
– Verify your email address: You’ll receive an email with an activation link, which you’ll need to confirm
– Set your app code: Choose any 6-digit app code you like and confirm it. This will activate your device. - Identification
You have the following options for secure identification by creating a digital identity (“health ID”):
– Health card (NFC-eGK + PIN)
– ID card (online ID = eID + PIN via Nect)
– POSTIDENT (at a post office):
– Activation code (handed out at our branches, we identify you on the basis of your ID card and health card) - Register
You can choose between these registration methods:
1. with app code: maximum convenience and high security. If you use the app code, you will be asked to confirm your identity every 6 months (device binding)
2. with health card (NFC-eGK + PIN): maximum security. To log in, you need the corresponding PIN
3. with electronic ID card (online ID card): maximum security. To log in, you also need the corresponding PIN here - Only when using the app code: Create device binding
To use the app code, a device binding must also be created; all of the above-mentioned identification methods are available to you for this purpose. The device binding is required the first time you use the app code to confirm your identity and must be updated every 6 months. - Set up ePA
After clicking on “Set up patient file”, accept the consent and terms of use. Then decide on a registration procedure in the patient file:
– Activation without a health card (convenience access):
Simply use the slider to accept access without your health card. Note: The variant with a health card offers greater access protection.
– Activation with health card:
Enter your PIN and access number and hold your eGK to the back of your NFC-enabled smartphone. You will then receive an e-mail with an activation link. The device is activated.
